At Ayurveda & Yoga Shop (AyurvedaYogaShop.com, a division of Blue Lotus Ayurveda, LLC) we take your privacy and security seriously and are committed to protecting your personal information. We feel it is very important that you understand exactly what information is collected when shopping online and how that information is used. If you have any questions or concerns about our Privacy and Security policies, please do not hesitate to contact us.
What Customer Information Do We Collect?
While maintaining our commitment to your privacy, we may collect personally and non-personally identifiable information about you:
Personally identifiable information includes your name, address, phone number, email and credit card information. We collect this information so that we can properly fulfill your orders.
You are required to choose a password to create an account, place an order and access your information. It is your responsibility to protect the security of your login information.
Non-personally identifiable information includes your IP address and how you maneuvered through our web site. We may collect this information so that we can identify general shopping and navigation patterns to better understand how to improve your experience with us.
Information Regarding Children
As a business service, AyurvedaYogaShop.com does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age.
Why Do You need to Register to Check Out?
Registering one time with AyurvedaYogaShop.com allows us to fulfill your order and you to expedite your future shopping experiences. During the registration process, you provide the personally identifiable information mentioned above (name, address, e-mail address, and phone number). The next time you return to AyurvedaYogaShop.com, you can simply enter your e-mail and password and the rest of the information will be pulled from our database, including items previously added to your shopping cart, to expedite your check out.
How Is Your Personal Information Used?
Your e-mail and address may be used to send e-mails or newsletters notifying you of special offers, product updates and other information related to our site. However, if at any time you wish to stop receiving these updates, you may opt-out. Also, should you receive any promotions, discounts, etc., via postal mail and would like to be removed from that list, simply contact us via e-mail or phone.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We will never rent, sell, share or in any way make any aspect of your information accessible to any third parties or vendors.
How Can You Control Your Information Online?
At AyurvedaYogaShop.com you have full control over your personal information. We have installed a feature called "My Account" where you can access and update your information. If your personally identifiable information changes, or if you would like to cancel your account, you may do so by contacting us either by telephone, fax, e-mail or postal mail.
How Do We Ensure the Security of Your Credit Card Information?
The security of your personal information is very important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). (You can verify this by clicking on the Secure Site logo placed on the bottom right corner of our site.) Your encrypted information is transmitted through a gateway to our merchant service, which verifies your credit card information and processes your charges. We do not store your credit card number anywhere on our server. Once it is processed, we do not have access to that information either.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, and make sure we are PCI (Payment Card Industry) compliant, we cannot guarantee its absolute security. Nobody on the internet really can.
How and Why Do We Use Cookies?
"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that we use do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site.
However, you should have the option of disabling and clearing "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off depends on the browser you use and thus cannot be addressed here. Please realize that if you choose to disable the "cookies" you will not be able to add items to your cart or complete an order online.
Our E-mail List
We will never rent, sell, or trade your e-mail information with anyone. By signing up for our newsletter, you will not be sent advertising or messaging from any other company. We only send newsletters to those who have requested them. You can opt-out of these at any time. We may also send you a one-time product review request asking you to write a short review of the products you have purchased with us. You may choose to do so or not. Reviews help other customers make a more educated decision about their purchase. Reviews should be just about the products and we reserve the right to delete any reviews that we consider inappropriate for this purpose.
Outside Parties
We use outside shipping companies to ship orders (USPS, UPS, etc.), and a credit card processing company to bill users for goods and services. These companies may receive personally identifiable information to help us process your order. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Your personal data (excluding credit card information) will be stored on file at Ayurveda & Yoga Shop for as long as your account is active. If you have questions or concerns regarding this statement, please feel free to contact us.
Any changes to our privacy policy will be posted on this page of our web site. We reserve the right to modify this Privacy & Security statement at any time, so please review it frequently. If we make important changes to this policy, they will be posted on this page.
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